Nirwana Resort Hotel, Lagoi ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Jl. Panglima Pantar, Riau, Bintan Island, Lagoi, Indonesia, 29155

“Nestled right by the tranquil beach, the hotel offers a perfect escape with stunning views and serene surroundings.”view full review

Nirwana Resort Hotel, a 5-star family-oriented resort, spans 300 hectares of lush tropical landscapes and powdery beaches. The property features 237 guestrooms, numerous dining venues, and a range of recreational activities. Rated 8.1/10 on Booking.com, it is among the most sought-after family resorts in the region.

Rooms & Amenities

Nirwana Resort Hotel offers a variety of accommodation options including garden-view and sea-view rooms, each featuring modern amenities like LCD flat-screen televisions and spacious en-suite bathrooms. The design incorporates natural materials and soothing colors, creating a comfortable living space. Family-friendly accommodations include spacious suites and villas that can suit larger groups.

Dining Options

Dining at Nirwana Resort Hotel features a range of selections from Indonesian to international cuisines across multiple restaurants. Guests can enjoy fresh seafood at The Kelong Seafood Restaurant with views of the South China Sea and relax at the beachfront Mayang Sari Beach Hut. The hotel also offers 24-hour in-room dining and casual options at the Pool Bar.

Leisure & Activities

Leisure activities abound at Nirwana Resort, including water sports and access to the Nirwana Adventure-based Learning Zone designed for children. Guests can unwind at the Anindya Spa that features traditional Indonesian beauty treatments. For family fun, the NABLEZ Kids Club offers a weekly itinerary filled with activities suitable for children.

Business & Services

Nirwana Resort Hotel features business facilities including a business center and event spaces suitable for meetings and conferences. Transportation options include a free shuttle bus from the Tanah Merah Ferry Terminal and proximity to the Kijang Airport, which is 60 km away. Nearby landmarks like Nirwana Mini Zoo and Pantai Kampung Baru offer additional exploration opportunities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Nirwana Premier Double or Twin Room

Max:

2 persons

360 sq. feet

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Suite

Max:

2 persons

800 sq. feet

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Nirwana Deluxe Double or Twin Room

Max:

2 persons

360 sq. feet

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Lagoi 4.1 mi

Airports

Kijang (TNJ) 35.9 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Pool Experience

During my stay, I spent most of my time at the beautiful pool and the pool bar, which was really nice. It provided a refreshing escape, and I loved lounging by the water while enjoying a drink. The ambiance was relaxing and perfect for unwinding after a long day.

Elliot123. United Kingdom, 2024-07-10Read full review on

Diverse Restaurant Options

The resort offered a range of restaurants featuring various cuisines, which I found amazing. Although the prices were on the higher side, the quality of the food across different dining venues was enjoyable, making for good meal experiences.

Lily_91. Australia, 2024-08-15Read full review on

Fun Activities for Kids

My kids had a fantastic time with the bowling games offered at the resort. They were even delighted to have free bowling sessions during our stay, which kept them entertained and active!

Jonathan_Smith. Canada, 2024-09-25Read full review on

Exciting KTV Nights

The KTV facility was a big hit with our family. It provided us with the opportunity to sing our hearts out and share some laughs together. It was great entertainment for my family, especially in the evenings.

Richard_Fun. United States, 2024-10-30Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Horseback riding
Cycling
Bowling
Golf course
Billiard tables
Table tennis
Archery
Fishing

Guest Parking

Electric kettle

Services

Free shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Jl. Panglima Pantar, Riau, Bintan Island, Lagoi, Indonesia, 29155

Map view

Jl. Panglima Pantar, Riau, Bintan Island, Lagoi, Indonesia, 29155

City landmarks

Landmark

Max's Dive Centre Nirwana Gardens

2600 ft

Landmark

Nirwana Mini Zoo

2600 ft

Landmark

Banyan Tree Temple

1.5 mi

Landmark

Bandar Bentan Telani

1.3 mi

Landmark

Treasure Bay

1.6 mi

Golf Course

Laguna Bintan Golf Club

1.6 mi

Beach

1.7 mi

Landmark

Pantai Kampung Baru

2.2 mi

Landmark

Pasar Oleh Oleh

2.3 mi

Harbour

Bintan Mangrove Pier

2.3 mi

Landmark

Bintan mangroves

2.4 mi

Nearby

Sebong Lagoi

Max's Dive Centre Nirwana Gardens

400 ft

Unnamed Road

Nirwana Mini Zoo

400 ft

Restaurants

Dino Bistro

300 ft

Jalan Panglima Pantar Nirwana Resort Hotel

The Poolside

200 ft

Jalan Panglima Pantar Bintan Resorts

Spice Restaurant

2700 ft

Jl. Panglima Pantar Nirwana Gardens Mayang Sari Beach Resort

Reviews and Ratings

Feedback from previous guests about their experience.

Ben

United Kingdom, February 2025

6.6/10

The resort has a stunning location, surrounded by beautiful scenery, but that's about where the positives stop. While the rooms were clean, they felt dated and lacked basic amenities for a higher-end hotel. The service left much to be desired, particularly from the front office staff, and the dining options were disappointing in both variety and quality. It's not worth the price, and I wouldn't recommend staying here for more than a couple of nights.

Rooms

5.0

The rooms were clean but quite dated and overlooked basic comforts, which was surprising for the price.

Service

5.0

Some staff were friendly, but the front office service was poor and unhelpful, particularly from Mr. Satria.

Location

8.0

The location is beautiful, set in a serene environment, but it feels isolated with limited activities available.

Dining

5.0

Dining options were limited with only a few open restaurants, and the food was quite bland and overpriced.

Facilities

5.0

Facilities were minimal and not as advertised, with many activities closed during our stay.

Beautiful location

Poor service

Leonard

United Kingdom, January 2025

6.8/10

Nirwana Resort Hotel has a beautiful beach and pool area, making it a lovely place to relax. The rooms are spacious and well-equipped, but maintenance issues and overpriced dining options detracted from our experience. While the staff were friendly, service felt lacking in certain areas, and internet connectivity was very poor. Overall, it's a nice spot for relaxation, but the high prices for food and activities are a downside that should be considered.

Rooms

7.0

The suite we stayed in was spacious and comfortable, but there were maintenance issues that made it feel a bit dated.

Service

6.0

While the staff were friendly and willing to help, the overall service was hit or miss, and responsiveness could be improved.

Location

9.0

The hotel is conveniently located right on the beach, offering beautiful views and easy access to the shore.

Dining

5.0

The dining options were limited and quite expensive, with food prices comparable to Western Europe, which felt excessive.

Facilities

7.0

The pool area and beach were fantastic, but some facilities showed signs of wear and needed attention.

Diane

United Kingdom, December 2024

6.6/10

My stay at the resort had some ups and downs. The location is lovely, right by the beach, and the spacious rooms are comfortable. However, my experience was overshadowed by poor service and dining options that didn't meet expectations. Overall, I was hoping for a more relaxing getaway but ended up feeling quite frustrated with various aspects of the resort.

Rooms

6.0

The rooms were generous in size and featured nice bathrooms and showers. However, they lacked some basic amenities that I expected for the price, like a reading light and a functioning window.

Service

5.0

The service left a lot to be desired. While some staff were friendly, I faced issues with a manager who was not accommodating or helpful, which really dampened my experience.

Location

9.0

The location is excellent, with easy access to the beach and beautiful views of the resort's pool and surroundings. It's also conveniently close to amenities like the ferry terminal.

Dining

5.0

The dining experience was quite disappointing, with the quality of food being subpar for the price. I expected more from the restaurant offerings at a resort of this caliber.

Facilities

5.0

Facilities like the pool were decent but in need of maintenance. The overall resort infrastructure seemed to be suffering from neglect, which was disappointing.

Spacious rooms

Poor service from management

Dennis

United Kingdom, September 2024

6.8/10

I recently stayed at Nirwana Resort Hotel, and while the clean and spacious rooms were a plus, I found several areas that need improvement. The location is splendid, right by the beach, but the dining experience fell short with limited options. Service was inconsistent, and there were issues with amenities like Wi-Fi. Overall, it has potential, but I might look elsewhere for better value next time.

Rooms

7.0

The rooms were spacious and comfortable, but had some electrical issues with the sockets.

Service

5.0

The service was hit or miss; some staff were friendly, but the policies were inflexible, especially regarding shuttle services.

Location

9.0

The resort's location by the beach is fantastic, offering a quiet and clean area for relaxation.

Dining

5.0

Dining options were quite limited during my stay, and I found the quality of food to be average at best.

Facilities

6.0

While the pool area was appealing, the overall facilities felt outdated and in need of maintenance.

Ample space in rooms

Limited dining options

Jake

United Kingdom, September 2024

5.8/10

I had mixed feelings about my stay at the Nirwana Resort Hotel. On one hand, the beach was beautiful and the children enjoyed the pool and bowling, plus the staff were generally cheerful and helpful. Unfortunately, the food quality and some hotel amenities really let the place down, and the service policies around checkout water were quite disappointing. Overall, while it has potential, the hotel needs some significant improvements to match the expectations for a resort experience.

Rooms

7.0

The room was clean and appeared to be recently refurbished, although it had a borderline acceptable bathroom and was noisy due to proximity to the next door room.

Service

5.0

The service from most of the staff was friendly and helpful, but I found the front office manager's attitude and some rigid policies quite frustrating.

Location

6.0

The location was decent, with easy access to the beach and shuttle services, although it was somewhat limiting as there weren't many options to explore the island.

Dining

5.0

Dining options were quite limited, and I was disappointed with the quality of the food, especially the breakfast, which was below expectations.

Facilities

5.0

Facilities like the pool could be appealing for families, but many areas, such as seating around the pool bar, felt worn and dated.